| Issue ID | 1259475 |
| Internal NHTSA # | 10824477 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E500 |
| Model Year | 2004 |
| File date | 30/12/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 mercedes-benz e500. While driving approximately 75 mph, the brake warning indicator illuminated. The brake pedal traveled to the floorboard when the pedal was depressed and failed to respond. The vehicle was maneuvered to the side of the road where the engine was turned off. After restarting, the vehicle resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the sensotronic brake control would need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 69,103. ... Updated 04/26/16 *bf the consumer stated the manufacturer denied assistance due to the vehicle being out of warranty. *js |
| Vehicle Mileage at Failure | 69103 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LACQUINTA, CA |
| VIN pattern | WDBUF70J54AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PHOENIX MOTOR CO |
| Dealer's telephone number | 602-264-4911 |
| Dealer's city | PHOENIX |
| Dealer's state code | AZ |
| Dealer's ZIP code | 85013 |